Onboarding and support

Onboarding and support

Your first case is free. No entry fees, no contract, and one dedicated point of contact.

  • TurnaroundStart right away
  • IncludedFirst case free
  • DeliveryDedicated contact
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Benefits

A risk-free start

Your first case is completely free. No entry fees, no start-up charge and no long-term contract. So you do not have to take our word for it: you experience our quality, the treatment planning, the workflow and the support first.

After that you have one dedicated contact who knows your practice. If a case gets stuck or you are unsure about the indication, we bring in the orthodontic specialists from our partner network.

What that means for your practice:

  • Your first case is completely free
  • No entry fees and no long-term contract
  • No new scanner needed, you start with open-source software
  • One dedicated, personal point of contact
  • Clinical guidance on difficult cases
Who it is for

Who it is for

For any dentist or orthodontist looking to start with aligners, or to compare.

If you have never offered aligners, you start without investing and with guidance on your first cases. If you already work with another brand, you test us alongside your existing workflow without overhauling it. And in a group practice we tune the processes to the way you already work: we adapt to your practice, not the other way around.

How it works

How it works

1. Introduction

We drop by or call to look at how you work today, and tune the workflow to that.

2. Onboarding

You get access to our software and to the portal. No new scanner needed, no entry fees.

3. Your first case, free

You send your scan and get a treatment plan back within 24 to 48 hours. This case costs you nothing.

4. You decide

If it suits you, we carry on. No contract, no obligation, one dedicated contact.

Specifications
First case
Completely free
Entry fees
None
Contract
No long-term commitment
Software
Open source
New scanner required
No
Support
One dedicated contact, during office hours
Access to a specialist
Yes, including difficult cases

Frequently asked questions

Is the first case really completely free?

Yes. You send in your first case, we produce the treatment plan and deliver the aligners, at no cost and with no obligation afterwards. That way you experience our quality, planning and workflow before deciding anything.

Are there entry fees or a contract?

No. No start-up fee, no annual charge and no long-term contract. You keep working with us because it suits you, not because you have to.

Do I have to buy a new scanner?

No. You start straight away with our open-source software, without a new scanner.

Who do I turn to with questions?

One dedicated contact who knows your practice, rather than a rotating service desk. For clinical questions we bring in the orthodontic specialists from our partner network.

Can you adapt the workflow to our practice?

Yes. Treatment planning, attachments, clinical preferences, communication and the processes around them are tuned to how you work. For larger practices and groups we do that as standard.

Optimal Aligners packaging with aligner case and clear aligner

Ready to send in your first case?

Your first case is completely free. No entry fees. No long-term contracts. No commitment.

Start your free case